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ADA Public Services - Title II - FAQ
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The state or local government may, however, adopt legitimate safety requirements necessary for safe operation if they're based on real risks, not on stereotypes or generalizations about individuals with disabilities.
A public entity must reasonably modify its policies, practices or procedures to avoid discrimination. If the public entity can demonstrate that a particular modification would fundamentally alter the nature of its service, program, or activity, it's not required to make that modification.
A state or local government's programs, when viewed in their entirety, must be readily accessible to and usable by individuals with disabilities. This standard, known as "program accessibility," applies to facilities of a public entity that existed on or after January 26, 1992.
Public entities don't necessarily have to make each of their existing facilities accessible. They may provide program accessibility a number of ways, including:
Where a public entity provides 911 telephone service, it may not substitute a separate seven-digit telephone line as the sole means for access to 911 services by nonvoice users. A public entity may, however, provide a separate seven-digit line for the exclusive use of nonvoice callers, in addition to providing direct access for such calls to its 911 line.
You may also file complaints with eight designated federal agencies, including the Department of Justice and the Department of Transportation.
Q: How does Title II affect participation in a State or local government's programs, activities and services?
Return to index . . .
Q: What changes must a public entity make to its existing facilities to make them accessible?
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Q: When must structural changes be made for accessibility?
Return to index . . .
Q: What does Title II require for new construction and alterations?
Return to index . . .
Q: What requirements apply to a public entity's emergency telephone services, such as 911?
Return to index . . .
Q: How will the ADA's requirements for State and local governments be enforced?
default judgment
a judgment entered by a court after an entry of default against a party for failure to appear, to file a pleading, or to take other required procedural steps
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